Collection, Delivery & Payment FAQ
Please read the following FAQ regarding Collection, Delivery & Payment.
Q) How long do you take to complete a job?
A) We aim to return the vehicle before 5pm on the same day.
Q) What time do you collect my vehicle?
A) The standard collection time is 9am.
Q) Which payment methods are accepted?
A) Payment is accepted via Cash, Card or Bank Transfer.
Q) When is payment required?
A) Payment is required upon the return of your vehicle.
Q) Can you Tow/Recover my vehicle?
A) Towing/Recovery is not offered. Collection is a 'drive away' service.
Q) Which areas are covered by Collection & Delivery?
A) Collection & Delivery is offered within the Gloucester Area.
Q) I am based outside of Gloucester, will you collect my vehicle?
A) Please contact FCW Auto Service directly to discuss your requirement.
Q) Are you insured to collect my vehicle?
A) FCW Auto Service is fully insured for driving and servicing/repairing vehicles held in trust or custody of FCW Auto Service.
Q) Where will my vehicle be serviced?
A) Your vehicle will be serviced at my premises in Tuffley, Gloucester.
Q) Can you deliver my vehicle to a different address?
A) The delivery address must be the same as the collection address.